Privacy Policy

Understanding how we collect, use, and protect your information

This privacy policy became effective on October 31, 2025, and governs information practices for rivonelara.com.

Information We Collect

We collect information that you provide directly when requesting consultations, subscribing to communications, or interacting with our website. This may include personal identifiers, contact details, professional information, and communication preferences that help us deliver relevant consultation services.

  • Personal identifiers including name, email address, and phone number
  • Professional information such as job title, organization, and industry
  • Consultation inquiry details and specific areas of interest
  • Communication preferences and subscription choices
  • Technical data including IP address, browser type, and device information

We also collect information automatically through cookies and similar technologies when you visit our website. This includes browsing patterns, page interactions, and technical data that helps us understand how visitors use our site and improve user experience.

How We Use Information

We use collected information to provide consultation services, respond to inquiries, schedule appointments, and deliver relevant content about budget negotiation communication strategies. Your information helps us personalize consultations, understand your specific context, and provide more relevant analytical perspectives and frameworks.

Additionally, we may use information for internal purposes such as analyzing website performance, improving our consultation methodologies, conducting research on communication patterns, and ensuring the security of our systems. We may also use contact information to send updates about our services, though you can opt out of marketing communications.

Your Privacy Rights

Under Australian privacy legislation, you have specific rights regarding your personal information. These rights enable you to control how your data is used and maintained within our systems.

Right to Access

You can request copies of the personal information we hold about you.

Right to Correction

You can request correction of inaccurate or incomplete personal information.

Right to Deletion

You can request deletion of your personal information subject to legal requirements.

Right to Data Portability

You can request your data in a structured, commonly used format.

Information Sharing Practices

We do not sell your personal information to third parties. We may share information with service providers who assist with website hosting, communication delivery, scheduling systems, or analytics platforms, but only to the extent necessary for them to perform their functions.

We may disclose information when required by law, to protect our rights, to prevent fraud or security issues, or in connection with business transitions such as mergers or acquisitions. In such cases, we require recipients to maintain confidentiality and use information only for specified purposes.

Data Security Measures

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption for sensitive data transmission, access controls, and regular security assessments to identify potential vulnerabilities.

However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and should notify us immediately of any unauthorized access.

Privacy Inquiries and Concerns

If you have questions about this privacy policy or our information practices, please contact us using the details below.
Address: 265 King Street, Newcastle, NSW 2300 Australia
Phone: +61.3.0400.1327
Email: content@rivonelara.com